Recently, our company has welcomed another exciting international cooperation. A customer from Australia ordered a horizontal mixer from us, embarking on a journey with trust and mutual benefits.
Project Background
Upon receiving inquiries from the customer, we recommended a horizontal mixer tailored to meet their production requirements. The customer was rigorous in the product selection process, and both parties had in-depth communication and discussion on many details such as machine capacity and material. Finally, the customer was very satisfied with the equipment and our professional explanation, and signed the contract that month. The product then entered a 15-20 day production process.
Requirement Communication
From the initial consultation, this Australian client has demonstrated a rigorous attitude and high level of attention towards the product. Our salesperson answered customers’ questions patiently and professionally. We also sent extensive supporting materials, including product certificates and introduction videos, allowing customers can have a comprehensive understanding of our products and factories.
Production and Delivery
After careful production arrangements and strict factory quality inspection, the horizontal mixer was successfully completed in January. After transportation, the goods were successfully delivered to the customer at the end of February. After receiving the goods, the customer conducted a comprehensive inspection and trial of the product based on the training video we provided.
Customer Feedback
The customer praised our horizontal mixer not only for its excellent performance and stable operation, but also for fully considering practical usage needs in design and manufacturing. This equipment is easy to operate and maintain.
Application Industry
Horizontal mixers can be extensively applied in various industries, including chemical, food, pharmaceuticals, fertilizers and agriculture, environmental protection, and cosmetics. Mainly used for stirring metal powder, chemical raw materials, seasoning powder, spices, feed, flour, soybean powder, pigment powder, etc.
This successful cooperation once again proves our company’s strength and reputation in the field of food machinery. We will continue to adhere to high-quality product standards and high-quality service concepts, and provide satisfactory solutions for every customer.
